Help Center & FAQ

Crave is a platform for kink-friendly dating, per-creator subscriptions, a creator marketplace, and live streaming. It connects open-minded adults in a verified environment, and it serves all orientations. Members use it for dating, for subscribing to creators, for selling content and worn items, and for exploring kink compatibility.

Yes. Creating an account, browsing profiles and taking the kink compatibility quiz are all free. Paid tiers add unlimited messaging, marketplace selling and creator tools.

Tap Join Free, enter your email and basic details, then set up your profile with a bio and your kink preferences. It takes about two minutes. You must be 18 or over.

We never sell or share your personal information. Your profile is visible to other members. If you would rather keep the charge off your card statement, you can pay with USDC.

There are several paths: selling items in the marketplace such as worn clothing, shoes and custom content; per-creator subscriptions; pay-per-view messages; paid video and voice calls; live-stream tips; and virtual gifts. You keep 90% of every transaction.

A flat 10%. You keep 90% of every sale, and that rate is the same across marketplace items, subscriptions, pay-per-view messages, tips, private shows and live-stream tips. The fee covers payment processing, fraud protection and dispute resolution.

No. A referral pays 5% of the referred creator's gross earnings, and it is paid out of the platform's 10% rather than deducted from the creator's 90%. The creator who was referred still keeps their full 90%.

Credits are the internal unit of account, at 10 credits to the dollar. Buyers spend credits on tips, pay-per-view content and private shows, and creators receive 90% of the credits spent on them.

When you like someone and they like you back, it is a match and you can message each other. A kink compatibility score helps surface people whose stated interests and roles fit yours.

A percentage showing how closely your kink preferences align with another member's, based on shared interests, complementary roles and mutual stated desires. It is a starting point for a conversation, not a prediction.

Creator is for members who make content, sell items and stream. Explorer is for members who browse, buy content, send gifts and support creators. Both start free to browse, and both paid tiers include unlimited messaging. Current prices are on the pricing page.

Yes, at any time, from Settings. You keep premium access until the end of the billing period you have already paid for. There are no cancellation fees.

Video verification earns the Verified badge. You record a short clip performing a gesture we give you, and a reviewer checks it against your photos. Government-ID checks are not switched on yet. Age is self-declared at signup. Other members can filter their results to verified profiles only.

Message text is encrypted at rest with AES-256-GCM and transmitted over TLS. The key is held by the server, so the Trust and Safety team can read a conversation when a violation is reported. Encryption is not end-to-end, and uploaded photos and media are not encrypted by the app.

Open the three-dot menu on any profile or chat and choose Report, then pick a reason. Trust and Safety reviews reports within 24 hours, and serious violations result in immediate suspension.

Crave prohibits offering, soliciting or facilitating sexual services for money, without exception. It is stated in the Terms of Service and the Community Guidelines, and accounts that cross that line are terminated permanently.

There is a safe-date check-in timer and a panic button with a silent alert. Neither makes meeting a stranger safe on its own, so read the safety guide and tell someone your plans before you go.

Physical items such as worn clothing, shoes and accessories; digital content including photos, videos and audio; custom orders to a brief; subscriptions; and paid video or voice calls. Everything must comply with the Acceptable Content Policy.

Sellers handle their own shipping, and we recommend plain, opaque packaging with no identifying labels. Sellers write the platform fulfilment address as the return address rather than their own, so a buyer never sees where they live.

Buyers have 48 hours after delivery to raise an issue. The dispute team mediates between buyer and seller, and refund decisions are made within five business days.

Buyers can review an order after receiving it, with a one-to-five star rating and an optional comment. Reviews are anonymous, and sellers can respond publicly.